Resume

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VERSATILE INNOVATIVE PROFESSIONAL WITH STRENGTHS IN TRAINING, STAFFING, COACHING, AND CAREER DEVELOPMENT

I have a passion to present complex topics with clarity, creativity and enthusiasm. I am able to bring a systematic approach to instructional design and solve performance problems using training and non-instructional interventions that directly correlate to return on investment. My skill set as a strategic team leader and knowledge of leadership development helps motivate a diverse team and builds successful client relationships.

• Client Relationship Management • Instructional Design • Consultative Selling
• E-Learning Program Development • Change Management • Project Management
• Strategic Planning • Leadership Development• Career Mapping

PROFESSIONAL EXPERIENCE

INSTRUCTIONAL DESIGNER FOR YOUTH LEADERSHIP DEVELOPMENT

Vineyard Metrowest, Framingham, MA Jan 2010 – Present
Assigned to revamp the vision and mission of the Youth Programs to become the “best hour of the week.” Refocused the Youth Group with Youth Leadership Development programs and Economic Development projects.


COMMUNITY EDUCATOR AND MARKETING SPECIALIST

Affinity Hospice of Life, Bedford, MA Jun 2009-Nov 2009
Comfort Keepers, Framingham, MA Nov 2009-Apr 2010
Hired to develop and strengthen business model in Massachusetts and to market hospice using social media, training and development within the healthcare industry.

TEACHER
Modern American School, Amman, Jordan Aug 2008-June2009

Introduced a positive environment of learning for first and fourth-graders of all skills, including those with special needs, ESL requirements, and specially gifted students. Planned and delivered curriculum to actively engage students in the learning process, including instruction with writer’s workshops and technology integration with smart boards. Measured individual student performance through assessments and tests and worked with students and parents to improve learning.

ADDITIONAL EXPERIENCE

Guest Lecturer, US Embassy, Amman, Jordan (2009)
Instructed NATO representatives in a workshop on Adult Learning Principles and Theory.

Global Consultant /Project Manager, Southern New Hampshire University, (2007)
Designed and developed a program for Chinese executives to get training in Hotel Management for the Beijing Olympics. Developed in partnership with SNHU’s Hotel Management department.

Diversity Training consultant, The Raytheon Corporation (2007)
Contracted to design, develop, and deliver diversity training workshops to Raytheon Employees.

Corporate Training Specialist/Instructional Design Team, PC Connection, Merrimack, NH (2006)
Facilitated the F2F and blended training for one of the largest resellers in the country.
Helped design yearlong training called “Core One” for new hire sales representatives.

Technical Recruiter, SOS IBM (2001)
Recruited for IBM’s IT sector.

Founder/Owner of Translations Unlimited, Cincinnati, OH (1995-1999)
Founded and directed a translations company that provided translation in hospitals and courts for more than 15 languages. Had contracts with local hospitals such as Children’s Hospital, Saint Luke’s, and Saint Elizabeth Hospital and all Tri-Health facilities and doctor offices.

Bilingual Broker, Fidelity Investment (1995)
Worked with Fidelity’s Clients in Puerto Rico to administer 401k accounts.

EDUCATION • PROFESSIONAL DEVELOPMENT

Master’s Degree, Instructional Performance Technology
Boise State University Engineering Department Projected graduation Dec 2012

Bachelor’s Degree, Spanish Language & Literature
University of Cincinnati May 1996

PROFESSIONAL AFFILIATIONS

ASTD, IPT

TECHNOLOGIES
Articulate (Presenter, Engage, Quizmaker), Adobe Captivate 5, Camtasia Studio 7, Microsoft Expression Encoder, Microsoft Visio, WebEx, Elluminate, Adobe Connect, Microsoft Office Suite (Word, PowerPoint, Outlook, Excel, Publisher and Access), Lotus Notes (LMS, LCMS, SCORM, and CRM experience), iMovie, Audacity, Flash animation, and Snapit.